MedAmerica (Excellus Blue Cross/Blue Shield)
Business Requirements:

• Increase efficiency and reduce costs associated with enrollment process.
• Develop a scalable system that supports adding new groups and brokers with minimal technical resources.

eBusiness Solutions:

• Interactive online enrollment for group members through a wizard based interface. The wizard simplifies the enrollment process which enables end users to enroll without the need for direct interaction with agents.
• Developed an integrated system that supports additional groups through a browser based interface, yet supports custom information as needed. Where applicable, the applications interact with existing legacy systems to leverage existing technical infrastructure.